Support Center

Frequently Asked Questions

  • When is Levi’s GranFondo?

    2012: September 29th 2013: October 5th (plan ahead, kids)

    Feb 09, 2012 01:15PM PST
  • What are my route options?

    Gran Route: 103 Miles, 8,000 feet, 8 rest stops $145 Medio Route: 65 Miles, 3,500 feet, 4 rest stops ...

    Feb 10, 2012 05:08PM PST
  • Are there cutoff times? Is there a time limit?

    Cutoff Times and Time Limits There are cutoff times to ensure your safety. We have found it mandatory to en...

    Feb 09, 2012 11:42AM PST
  • Can I Ride a Shorter Route?

    Yes. We can't allow riders to ride a longer route than they are registered. However, we will allow riders to "...

    Feb 09, 2012 11:42AM PST
  • What do I get for my entry?

    Each entrant will receive the following: An unforgettable experience from a grand day on the bike with L...

    Feb 09, 2012 11:42AM PST
  • What and where is packet pickup?

    Packet pickup is when you show up in person at the Finley Center and get your rider bib, your t-shirt, your sw...

    Feb 09, 2012 11:53AM PST
  • What about hotels / lodging?

    We have great lodging options! See our Getting Here page (www.levisgranfondo.com/info/getting-here) for more i...

    Feb 09, 2012 11:56AM PST
  • Refunds or transfers?

    THERE ARE NO REFUNDS. There are transfers, however (whew!). There will be a transfer fee, depending on how clo...

    Feb 09, 2012 12:52PM PST
  • Can I ride a longer route than the one for which I registered?

    Not a longer one, no. The cost associated with riding the GranFondo is much more than just the cost of food a...

    Feb 09, 2012 12:56PM PST
  • What about age limits?

    Any minor under the age of 14 must be accompanied by a legal guardian. The legal guardian must be present to ...

    Feb 09, 2012 12:58PM PST

Contact Us

Follow Our Tweets